Privacy Policy

Privacy Policy

Data Controller

In accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD), we inform you that the data controller is:

In accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD), we inform you that the data controller is:

Itsglimmer S.L.

 CIF: B21624044
Domicilio: PS. Bonanova, 9 – 08022 Barcelona (España)
Correo electrónico de contacto: admin@itsglimmer.com

 CIF: B21624044
Domicilio: PS. Bonanova, 9 – 08022 Barcelona (España)
Correo electrónico de contacto: admin@itsglimmer.com

1. Categories of Data Processed

a) Personal Information of Users (Employees)

a) Personal Information of Users (Employees)

When an employee uses the Glimmer platform through their company, we may collect the following data:

  • Full name

  • Work email address

  • Job title and department

  • Profile photo (if uploaded)

  • Personal or role descriptions (if provided)

  • Preferences and interests configured in the platform (to personalize content)

  • Skills the user declares

  • Content interactions (what they read, time spent, saved/shared items, etc.)

  • Quiz results (answers, correct/incorrect, response time)

b) Company Billing and Financial Information

  • Nombre de la empresa

  • Datos de contacto para facturación (nombre, email, dirección)

  • Identificador del cliente en Stripe

  • Detalles del plan contratado, fechas de renovación, estado de los pagos

  • Historial de facturación

c) Información confidencial de la empresa cliente

  • Company name

  • Billing contact details (name, email, address)

  • Customer identifier in Stripe

  • Subscription details (plan, renewal dates, payment status)

  • Invoice history

d) Credentials and Security

  • Unique identifiers for login and secure session authentication

2. Purpose of Data Processing

We use personal data for the following purposes:

We use personal data for the following purposes:

  • Granting access to and enabling the use of the Glimmer platform

  • Personalizing user experience and content recommendations

  • Managing the contractual relationship and billing with client companies

  • Activating notifications, reminders, or automated emails related to service use (only if authorized by the user)

  • Aggregating usage data to improve product experience

  • Ensuring account security and authentication

3. Legal Basis for Processing

We process personal data under the following legal bases:

We process personal data under the following legal bases:

  • Performance of a contract: related to the use of the platform and subscription services contracted by the company

  • Legitimate interest: to enhance the service and ensure its proper security

  • User consent: in specific cases such as for sending non-essential communications

4. Data Sharing

Itsglimmer S.L. does not sell or share personal data with third parties.
Some data may be processed by third-party service providers essential to the platform’s functionality (e.g., Stripe for payment processing).
These providers act as data processors and have signed the necessary data processing agreements in accordance with GDPR.

5. International Data Transfers

No data is transferred outside the European Economic Area. If such transfers become necessary in the future, we will ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses or adherence to EU-approved frameworks).

6. Data Retention

Personal data will be retained for the duration of the contractual relationship with the client company or while the user maintains an active account. After that, data will be deleted or anonymized unless there is a legal obligation to retain it (e.g., billing data).

7. User Rights

Users may exercise the following rights at any time:

Users may exercise the following rights at any time:

  • Access their personal data

  • Rectify inaccurate data

  • Request erasure (right to be forgotten)

  • Restrict processing

  • Data portability

  • Object to processing

To exercise these rights, users may contact admin@itsglimmer.com clearly stating the right they wish to exercise and including a copy of a valid ID.

Users also have the right to file a complaint with the Spanish Data Protection Authority (AEPD) if they believe their rights have been violated.